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Covid-19 Shipping Update
Due to Covid-19 there are less international flights which is causing major shipping delays for all global brands. Unfortunately orders shipping via planes are backed up. We are assessing the situation on a per order basis and if we expect the air travel times to take too long we are rerouting your order to ship via sea instead.
We understand how frustrating it can be to not receive your order quickly but please be patient as these are difficult times globally. Rest assured that your order is definitely on it’s way. We are doing everything we can to get your order delivered to you as quickly as possible.
We appreciate your patience and hope you are staying safe during these times.
Tracking your order
If you would like to track your order you can contact us at firstname.lastname@example.org and we will request a tracking code for you.
All orders are charged in Australian Dollars ($AUD). The currency conversion will estimate the total cost in your local currency, however you will be charged in $AUD.
The customer is responsible for any/all custom or import charges. Please contact our customer service team regarding any shipment or import charges.
We're an International Label based online from Australia, however we source our clothing from around the globe. Our delivery timeframes are dependent on the location of the buyer. Standard shipment will take 2-7 business days and delivery will most times take approximately 1-4 weeks*.
Please note that there are shipping delays due to Covid-19. Please see the updated message at the top of this page relating to shipping delays.
If you have not received your items within this time frame, please email us with your full name and order number and will look into your delivery immediately! In most cases, delivery has been attempted and your parcel is waiting for you at your nearest post office for collection.
* Items within orders may be sent separately